Discuss the realized level of maturity model in detail.

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 Level 4-Realized

  • After strategy formulation in the last stage, we will have implementation and assessment in this stage. 
  • So, according to strategies, an action plan with budget and time will be defined. Then required actions are implemented and finally, their results would be measured and controlled. Gap analysis is a good methodology for assessing results.


a) Retrospected

  • At this level, the organization has retrospectively studied its business process in view of its vision, overall e-governance objectives the series-oriened approach(wherein the government  is expected to effectively deliver the services to its customer/user), and changes if required, in the process are an as constantly evolutionary process

b) E-ready

  • In this stage, e- readiness essentials. which are also the building blocks for governance that are ensured by the organization.


c)Partially open

  • At this stage, some of the e-governance services are operationalized resulting in partial information exchanged among the entities, both within and outside the organization.

d) Open

  • This sub-level of realized state implies the complete deployment of e-governance services that ensure an integrated system that is not open to information exchange. 
  • This focus here shifts from acquiring the implementing "e" enabling factors to the effectiveness with which the services are delivered. The system gains responsiveness to deal with the customer needs and is accountable for its services.


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