Explain various types of problems in an organization.
TYPES OF PROBLEMS
There can be various types of problems in an organization. Managers should understand them, causes and probable effects to the organization. Problems can be classified on the various basis as bel
1. On the basis of Frequency
On the basis of frequency of occurrence problems can be divided into two types:
i. Routine problems: Problems which occur on a regular basis are known as ro problems. Such problems are also known as well-structured problem. They can be for and can be solved through established rules, policies and strategies.
ii. Exceptional problems: Problems which occur occasionally and exceptionally are known as exceptional problems. These problems are also known as poorly structured problems. Such problems cannot be foreseen and cannot be solved by existing rules and policies. Managers use their intuition, creativity, experience and judgment to solve such problems.
2. On the basis of Timeframe
On the basis of timeframe of the effects of problems, problems can be classified into three types:
i. Short term problems: If the effect of the problem can be removed quickly, then the problems are called short term problems. Short term problems can be of daily basis like absenteeism of employees, short load shedding, breakdown of machinery etc.
ii. Medium term problems: If the effect of the problems take some times to solve, then they are called medium term problems. Such problems may be in production process, termination of employees, damage of machinery, etc. Medium term problems become more serious than short term problems and take more time to solve.
iii. Long term problems: If the effect of the problems remains for long time, then the problems are called long term problems. Such problems may bring serious situation of even questions of existence of the organization. These problems need to solve with due care with the consultation of senior management. Such problems may be related with rules, regulation, policies, etc. of the organization.
3. On the basis of Impact
On the basis of impact of problem to the organizational activities, they can further be classified in to following two type:
i. Partially Impact problems: If the impact of the problem remains only in one or few departments or units or parts of the organization, then the problem is called partially impact problems.
ii. Overall Impact problems: If the impact of the problem remains to overall organization, then the problems are called overall problem. Problems regarding goals, objectives, directives or policies of any organization affects to all the departments, units and branches. Such problems normally affect to all parts at the same rate.
4. On the basis of Urgency
On the basis of urgency of solving the problems, they can be classified as:
i Urgent problems: If the problems need to be solved very quickly, such problems are called urgent problems. Defects in machinery, imports of raw materials, absenteeism of employees, and high turnover ratio of employees need to be solved immediately. Such problems are urgent problems.
ii. Non-Urgent problems: If the problems are not urgent to solve then the problems are called non-urgent problems. For such problems, managers may delay to find the solutions. They may call several meetings with superiors and subordinates, may get the advice of experts, and may consult with legal adviser before coming to the conclusion. Problems regarding goals, objectives, or some legal procurement are related with this category.
5. On the basis of Source of Problem
On the basis of source of problem, they can be classified in:
i. Technical problem: If the problems are created because of the technical reasons, then the problems are called technical problems. Such prol ms need to be solved immediately.
ii. Human problem: All the problems generated by human resources during the work done are called human problems. Human problems are the results of human negligence or incapability. Such problems can be solved through training and performance appraisal management.
iii. Environmental problem: Some problems may arise due to environmental changes or factors. Such problems are called environmental problems. Such problems are normally out of control of organizational management.
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