What are the types of e-governance/scopes of e-governance?

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 E-governance is of four types depending on the specific types of services:

1. Government to Citizen (G2C):

  • The Government to citizen refers to the government services which enable citizens to get access to a wide variety of public services. 
  •  Most of the government services fall under G2C.
  •  A citizen can have access to the services anytime from anywhere.
  •  Services like license renewals and paying tax are essential in G2C.
  • It also focuses on geographic land barriers.


2. Government to Business (G2B):

  • G2B is the exchange of services between Government and Business organizations
  • G2B provides access to relevant forms needed to comply.
  • The G2B consists of many services exchanged between business sectors and the government.
  • It aims at eliminating paperwork, cost and establishes transparency in the business environment while interacting with the government.


3. Government to Government (G2G):

  • The Government to Government refers to the interaction between different government departments, organizations, and agencies.
  • In G2G government agencies can share the same database using online communication.
  • The government departments can work together.
  •  G2G services can be at the local level or international level.
  •  It provides a safe and secure interrelationship between domestic or foreign governments.


4. Government to Employee (G2E):

  • The Government to Employee is the internal part of the G2G sector.
  •  G2E aims to bring employees together and improvise knowledge sharing.
  • G2E provides online facilities to the employees like applying for leave, reviewing salary payment records, and checking the balance of the holiday.
  • This sector provides human resource training and development. the project, CET (Common Entrance Test).
  •  Examples of successful implementation of E-governance are e-Mitra, e-Seva

                                                  OR,

1. Government-to-Citizen(G2C)
  • The Government-to-citizen refers to the government services that are accessed by familiar people. And Most of the government services fall under G2C. Likewise, the primary goal of Government-to-citizen is to provide facilities to the citizen. It helps ordinary people to reduce the time and cost to conduct a transaction. A citizen can have access to the services anytime from anywhere.
  • Furthermore, Many services like license renewals, and paying taxes are essential in G2C. Likewise, spending the administrative fee online is also possible due to G2C. The facility of Government-to-Citizen enables the ordinary citizen to overcome time limitations. It also focuses on geographic land barriers.

2. Government-to-business (G2B)
  • The Government to business is the exchange of services between Government and Business organizations. It is efficient for both government and business organizations. G2B provides access to relevant forms needed to comply. The G2B also consists of many services exchanged between business sectors and the government.
  • Similarly, the Government to business provides Timely business information. And A business organization can have easy and convenient online access to government agencies. G2B plays a crucial role in business development. It enhances the efficiency and quality of communication and transparency of government projects.

3. Government-to-Government (G2G)
  • The Government-to-Government refers to the interaction between different government departments, organizations, and agencies. This increases the efficiency of government processes. In G2G, government agencies can share the same database using online communication. The government departments can work together. This service can increase international diplomacy and relations.
  • In conclusion, G2G services can be at the local level or the international level. It can communicate with global government and local government as well. Likewise, it provides a safe and secure inter-relationship between domestic or foreign governments. G2G constructs a universal database for all member states to enhance service.

4. Government-to-Employee (G2E)
  • The Government-to-Employee is the internal part of the G2G sector. Furthermore, G2E aims to bring employees together and improvise knowledge sharing.
  • Similarly, G2E provides online facilities to the employees. Likewise, applying for leave, reviewing salary payment records. And checking the balance of the holiday. The G2E sector provides human resource training and development. So, G2E is also the relationship between employees, government institutions, and their management.


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